Here at Niswa Fashion we strive to ensure that all of our products are of the most pristine quality and condition. However, in the rare event that the product is not of our standards we offer many reasonable options to handle the issue.

1. In the event that a minor damage is present, the customer can contact us and receive an additional 10% discount on the product. Customer must provide pictures of damage.

Or

2. The customer may request to exchange the item and receive a new product in return. The customer is responsible for shipping back the product to our warehouse and as soon as we receive shipping confirmation we will send out a new product.

Or

3. If the product has major damage and customer is not satisfied they may also receive a full refund for their damaged product. Provided pictures are sent.

We ask that you contact our team at helpdesk@niswafashion.com so we can assist you properly to resolve the issue.

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