Shipping & Delivery
At Niswa Fashion, we strive to give your order, our first priority! We ship out your orders within 2-3 days from the order date. Orders placed on the weekend and select holidays are processed on the next business day.
Please make sure to apply the correct shipping address and if by mistake, the shipping address placed is incorrect notify us through email: firstname.lastname@example.org immediately.
If we have trouble verifying your shipping address your order may be delayed 24 - 48 hours. Orders with out of stock item(s) may take up to an additional 5 business days to process and ship.
We use USPS as our shipping carrier to send out our packages and the amount of days it may take to reach are as follows, according to which shipping method is selected:
- Standard Free shipping is USPS First Class, 3-5 days to most locations.
- Expedited shipping is USPS Priority, 2-3 days to most locations.
- International shipping is USPS First Class, 4-21 days to most locations.
- Expedited International shipping is USPS Priority, 3-7 days to most locations.
Every order ships direct from our location in Chicago, Illinois.
Once your order has been shipped out Niswa Fashion has no control over USPS delays nor are we responsible for lost packages. We advice that you insure your package or select a signature required option if you would like to make sure your package reaches you safely. For these options, please email us directly so we add-on these options. However, please note that the cost is higher compared to regular shipping rates.
International orders will take longer to be delivered. Niswa Fashion has no control over delays that may occur depending on your country's regulations.
- DHL Express Worldwide Shipping: 3-7 days to most locations at a flat rate.
- UPS Standard: 7-10 days to most locations.
- USPS: 7-21 days (We do not recommend USPS shipping for international customers. Although it is the cheapest option, we recommend to insure package if selecting this option.)
(Please note: Niswa Fashion is not responsible for customs, duties or tax fees incurred on international deliveries.)
All Online transactions are secure, we do not have any access or information regarding your payment details as they are processed through the secure and encrypted services of Shopify Payments and PayPal.
We accept the following forms of payment:
- American Express
If you are not satisfied with your purchase, we accept returns within seven (7) days of purchase for most items in new condition along with original packaging.
We wont accept any return that's worn, damaged, washed, or altered in any way. All original tags must be attached. Also, gift cards are non-returnable and non-refundable.
Returns will be solely customer's responsibility, Niswa Fashion does not cover Return Shipping Costs. Returns are responsible for ALL shipping costs as stated on your Shipment label or as we were billed (this includes free shipping offer reimbursement). Shipping will be deducted from the refund amount.
We recommend that you send your return with a shipping method that allows you to track your return, and that you insure the package for the cost of the items being returned.
Return Shipment address will be emailed to you when you send your return inquiry.
The following items cannot be returned or exchanged: Items marked as Final Sale, Clearance/Blowout Sale, Jewelry, Fragrance & Scented Items, and Beauty Products.
We hold the right to deny a refund or exchange if any of the above are not as followed.