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At Niswa Fashion, we strive to give your order, our first priority! We ship out your orders within 24-72 hours from the order date unless otherwise stated on our top notification bar. Orders placed on the weekend and select holidays are processed on the next business day.

Please make sure to apply the correct shipping address along with full legal name and if by mistake, the shipping address placed is incorrect notify us through email: helpdesk@niswafashion.com immediately.

If we have trouble verifying your shipping address your order may be delayed 24 - 48 hours. Orders with out of stock item(s) may take up to an additional 5 business days to process and ship.

We use USPS as our shipping carrier to send out our packages and the amount of days it may take to reach are as follows, according to which shipping method is selected: 

• Standard shipping is USPS First Class, 5–8 business days to most locations.
• Expedited shipping is USPS Priority, 2-3 days to most locations.
• International shipping is USPS First Class, 4-21 days to most locations.
• Expedited International shipping is USPS Priority, 3-7 days to most locations.

Every order ships direct from our location in Chicago, Illinois.

Once your order has been shipped out Niswa Fashion has no control over USPS delays nor are we responsible for lost packages. We advice that you insure your package or select a signature required option if you would like to make sure your package reaches you safely. For these options, please email us directly so we add-on these options. However, please note that the cost is higher compared to regular shipping rates.

Eligible items may be returned within 30 days of delivery for an exchange, NISWA store credit, or a refund to your original payment method. Items discounted 50% or more, and items clearly marked Final Sale, are final sale. Free return shipping is available when Redo Returns Coverage was purchased at checkout. See our full Return & Refund Policy in the Support menu, where you can also access the NISWA Returns Portal.

Welcome to the club

Become a member and earn points & exclusive rewards every time you shop.

More details https://www.niswafashion.com/pages/rewards

Properly caring for your products is crucial to preserving their beauty and longevity. To ensure the best care, we recommend hand washing or dry cleaning for all our products, as it ensures gentle care and minimizes the risk of damage. Please avoid machine washing, as it may affect the fabric's quality. When it comes to drying, air drying is the preferred method, as it is gentle on the fabric and helps prevent shrinkage or deformation. Additionally, we recommend using a steamer rather than an iron to remove wrinkles and maintain the integrity of your products.

While we provide these care instructions to help you maintain the quality of your products, individual results may vary depending on the fabric and specific garment. It is essential to follow the care label attached to each product for the most accurate guidance. Any deviations from these recommendations are at the customer's discretion. Please note that NISWA cannot be held responsible for any damage resulting from improper care. Our goal is to offer you the best advice to extend the life of your products and ensure your satisfaction with our range of items.